Pets are an important part of the family, and more and more people are taking their pet dogs or cats with them as they move across the world for work, better prospects, on holiday or to be with family. International pet travel is now safer than ever for your pet cat or dog with well-established checks and safety protocols.

The process of relocation, however, is complex and involves documentation, health checks, vaccinations and much more. Different countries have different pet import legislations, and it is essential to follow these legislations precisely to ensure your pet is accepted to enter into their destination country.

An experienced pet relocation company will help pet parents through the intricacies of the relocation process and choosing the right one can make a huge difference during an already stressful time. The best pet relocation agencies around the world strive to relocate your pet as comfortably and safely as possible and have a well-established network and efficient teams and processes to ensure the safety and comfort of your pet.

International Pet and Animal Transportation Association member

IPATA or the International Pet Animal and Transportation Association is an international network of pet shippers that is dedicated to the care and welfare of pets during transport. IPATA works with airlines, airline policymakers and local governments to make pet travel as safe as possible.

As a pet parent, you can be assured that an IPATA member agency will strictly adhere to all safety regulations during the relocation, and make sure your pet is treated with utmost care. IPATA member agencies are required to follow all IATA (International Air Transport Association) regulations and the strict code of conduct as specified by IPATA. Some airlines do not accept pets on board unless they are booked through an IPATA member agency.

As an IPATA member, Petraveller is part of an extensive network of more than 400 member companies in 85 countries. This network helps us partner with fellow agencies and ship your pets to all parts of the world efficiently and safely.

International Air Transport Association accreditation

IATA or the International Air Transport Association is a trade association of the global airline industry that plays a significant role in simplifying airline processes and improving customer convenience. An agency with an IATA accreditation can sell tickets and book cargo on behalf of IATA member airlines. The IATA accreditation process is complex and very demanding; an IATA accredited agency is, therefore authentic, reliable and certified.

There is a global network of IATA accredited agencies in more than 200 countries and territories that offer the best services at the customer’s convenience. Petraveller is Australia’s only IATA-accredited agent specialising solely in international pet transport.

While choosing a pet relocation service, check the agent’s IATA code before proceeding. The IATA accreditation enables Petraveller to make cargo bookings directly with airlines without the requirement of a third party, thus making our processes more efficient and hassle-free for you.

Regulated Air Cargo Agent

Regulated Air Cargo Agents or RACAs are authorised travel agents who can take up expedited security clearance of shipment at the airport. A pet travel agency with a RACA authorisation is allowed to examine and clear international air cargo and therefore will ensure your pet is boarded on his or her flight on priority. The RACA authorisation process is elaborate; employees have to undergo security awareness training, and the agency must comply with a RACA Security Program provided by the Department of Home Affairs.

Petraveller’s RACA authorisation allows us to make your pet dog or cat our priority, and make sure he or she is comfortable and has a stress-free flight.

Get expert help

Relocating with your pet to a new country can be confusing; the added stress of managing your pet’s move in the midst of your own relocation can be overwhelming. An experienced pet travel company with the right accreditation will be conversant with all the rules and regulations of international pet travel and can help make the relocation experience effortless and uncomplicated.

Petraveller is proud to be IPATA, IATA and RACA accredited and has a myriad processes in place to manage your pet’s relocation efficiently, with contingency plans for delayed or cancelled flights, or when weather conditions are not conducive. If you are planning an international relocation with your pet dog or cat, please get in touch with Petraveller for more details.