Jennie and Christina

“Jennie is very shy and gentle, and loves eating!”

Christina used Petraveller to relocate her cat Jennie from Sydney to Haneda in Japan. Christina speaks about Jennie’s international pet relocation experience.

The Kizawa family adopted Jennie in August 2014 when she was 1.5 years old in Indianapolis, United States of America. She was their first family pet, and the whole family dotes on her. When Jennie entered the Kizawa home, she was extremely shy and nervous. Christina remembers, “We were advised to confine her in a small room for the first few weeks to reassure her. We decided a little-used bathroom was the best place for her. She hid behind the toilet for about five days until my daughter finally persuaded her to come out. She still hides a lot when she’s nervous.”

The Kizawa family moved to Sydney from Indianapolis in 2016, and Petraveller handled the Australia side of the move. Christina says, “The internal flight to Sydney was smooth, and Jennie was delivered to us in person by Petraveller. They swapped our oversized carrier for a more suitable-sized one and gave us tips on how to reassure Jennie in her new home.”

So, when the time came to move again, this time from Sydney to Japan in 2018, there was no doubt in Christina’s mind that she would use Petraveller again. She says, “Petraveller made the move to Japan really easy. I literally did nothing to prepare for Jennie’s move. Petraveller did all the paperwork and coordination for us. It was very easy and smooth.”

Jennie is very happy in her new home in Japan, although the garden is much smaller than the one she was used to in Sydney. She is happy that there are some comfortable, hidden corners for her to relax in.

Thank you, Christina, for trusting us with Jennie’s move.