Lacey and Sarscha

“From the first call with Petraveller, I knew Lacey was going to be taken care like family and not cargo.”

Cute Domestic Medium Hair Lacey relocated from Melbourne to Los Angeles with Petraveller. Proud mum, Sarscha talks to us about Lacey and her pet relocation story.

Sarscha adopted Lacey from a shelter in 2016. Sarscha recalls, “She was overlooked for being older, but I fell in love as soon as I saw her.”

Lacey loves everyone she meets. Sarscha says, “She loves to curl up on my lap, on the couch and will follow me around the house.” She adds, “She’s a little clumsy and dorky.”

After living in Australia for a few years, Sarscha and her partner decided to relocate to the United States. Sarcha says, “We wanted to make sure Lacey was going to be a part of the new chapter in our lives. We want to be together as a family no matter where we are.” Sarscha briefly considered leaving Lacey behind with her sister. She says, “I couldn’t, as the thought of being without Lacey was too painful.”

Sarscha chose Petraveller to relocate her cat from Melbourne to Los Angeles. She says, “I spent some time getting quotes and information from other companies and my vet, but Petraveller was a clear choice; I felt heard when it came to my concerns and was totally put at ease.”

Sarscha adds, “I’ve had the best, personalised customer service from Petraveller. From the first call with Petraveller, they cleared all my anxieties. I knew Lacey was going to be taken care like family and not cargo. I really appreciate that the people tasked with looking after Lacey truly cared about her and were so considerate of our needs.”

Lacey’s move from Australia to California was smooth, and she was ready to be picked up by the Johanssons at the airport within a couple hours of them landing. Sarscha could not be happier with the pet relocation experience. She says, “The whole process was so smooth and explained thoroughly with excellent communication. I cannot imagine using any other pet relocation service!”

It was a pleasure to take care of cute Lacey on her pet travel from Melbourne to Los Angeles. Sending her a whole lot of love and cuddles!